- Shipping, Returns & Privacy
Shipping, Returns & Privacy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
We will never share your information on any level with anyone. Your address is used to verify your information, payment method, and is used for shipment information. Your phone number is used to verify your information, payment method, and for us to contact you in case of a problem. Your email address is used to confirm your order status and tracking information. We do utilize your contact information to call you about specials or email you coupon codes, but we plan on these contacts being infrequent and only when there are deals that are simply too good to miss out on!